Shipping / Damage
Please carefully inspect all freight upon delivery. Please inspect box and unwrap contents, have the carrier document in writing a detailed description of the damages on box or board before signing anything, return damaged board to driver, and contact us at 404.697.0823 or Hello@CrescentKayakys.com immediately. If the product is signed for without damage being reported or if the driver leaves the property without the damage being reported Crescent Kayaks is not liable to replace it. You will have to pay return freight charges in order to get a replacement or accept product as is.
New items are eligible for a full refund within 30 days of purchase. Items must be in a new condition and not show any use or wear. Once a kayak has been used the sale is final. In order to keep freight rates as low as possible a one hundred dollar fee is required on all shipping returns. Return to:
205 Industrial Court
Carrollton, GA 30117