Shipping / Damage

Please carefully inspect all freight upon delivery. Please inspect box and unwrap contents, have the carrier document in writing a detailed description of the damages on box or board before signing anything, return damaged board to driver, and contact us at 404.697.0823 or Hello@CrescentKayakys.com immediately. If the product is signed for without damage being reported or if the driver leaves the property without the damage being reported Crescent Kayaks is not liable to replace it. You will have to pay return freight charges in order to get a replacement or accept product as is.

Returns

New items are eligible for a full refund within 30 days of purchase. Items must be in a new condition and not show any use or wear. Once a kayak has been used the sale is final. In order to keep freight rates as low as possible a one hundred dollar fee is required on all shipping returns. Return to:

Crescent Kayaks
205 Industrial Court
Carrollton, GA 30117

Maintenance + Care

– Rinse kayak after use especially in saltwater.
– Do not drag the kayak Along rough surfaces.
– Do not leave in sun over extended periods of time.
– Avoid stepping directly on kayak when on land.
– Do not stack heavy objects on kayak in high heat over long period of times. This can lead to potential warping.
– Lift kayak by handles only..
– Store kayak in a dry, cool place out of the sun whenever possible.
– Do not leave in sun over extended periods of time.
– Repair kits available. CLICK HERE TO BUY.